From 3d5a9aaceec54cba3f7822eb19f233c6e0cf69e3 Mon Sep 17 00:00:00 2001
From: James Gunn <james@gunn.io>
Date: Wed, 10 Apr 2024 15:59:47 +0100
Subject: [PATCH] Update content for users who weren't automatically matched
 (#790)

---
 .../Pages/SignIn/Complete.cshtml              | 22 +++++++++++++++++--
 1 file changed, 20 insertions(+), 2 deletions(-)

diff --git a/dotnet-authserver/src/TeacherIdentity.AuthServer/Pages/SignIn/Complete.cshtml b/dotnet-authserver/src/TeacherIdentity.AuthServer/Pages/SignIn/Complete.cshtml
index 4dccef1e2..e61cc155f 100644
--- a/dotnet-authserver/src/TeacherIdentity.AuthServer/Pages/SignIn/Complete.cshtml
+++ b/dotnet-authserver/src/TeacherIdentity.AuthServer/Pages/SignIn/Complete.cshtml
@@ -37,7 +37,16 @@
                 else if (Model.TrnVerificationElevationSuccessful == false && Model.TrnRequirementType == TrnRequirementType.Required)
                 {
                     <p>You’ve signed in to your DfE Identity account but some of the additional information you gave could not be verified.</p>
-                    <p>Email <a href="mailto:@(Configuration["SupportEmail"])">@(Configuration["SupportEmail"])</a> for help.</p>
+                    <p>
+                        Email <a href="mailto:@(Configuration["SupportEmail"])">@(Configuration["SupportEmail"])</a> for help.
+                        You should include your:
+                        <ul class="govuk-list">
+                            <li>name</li>
+                            <li>date of birth</li>
+                            <li>National Insurance number - if you know it</li>
+                            <li>teacher reference number (TRN) - if you know it</li>
+                        </ul>
+                    </p>
                 }
                 else if (Model.TrnVerificationElevationSuccessful == false && Model.TrnRequirementType == TrnRequirementType.Optional)
                 {
@@ -46,7 +55,16 @@
                 else if (Model.TrnMatchPolicy == TrnMatchPolicy.Strict && Model.Trn is null && Model.TrnRequirementType == TrnRequirementType.Required)
                 {
                     <p>You’ve created a DfE Identity account but some of the information you gave could not be verified.</p>
-                    <p>Email <a href="mailto:@(Configuration["SupportEmail"])">@(Configuration["SupportEmail"])</a> for help.</p>
+                    <p>
+                        Email <a href="mailto:@(Configuration["SupportEmail"])">@(Configuration["SupportEmail"])</a> for help.
+                        You should include your:
+                        <ul class="govuk-list">
+                            <li>name</li>
+                            <li>date of birth</li>
+                            <li>National Insurance number - if you know it</li>
+                            <li>teacher reference number (TRN) - if you know it</li>
+                        </ul>
+                    </p>
                 }
                 else if (Model.TrnRequirementType == TrnRequirementType.Required)
                 {