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Receiving BIOMETRIC_NOT_ENROLLED even though having FACE ID setup on Android #208

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VojGin opened this issue Nov 20, 2019 · 9 comments
Open

Receiving BIOMETRIC_NOT_ENROLLED even though having FACE ID setup on Android #208

VojGin opened this issue Nov 20, 2019 · 9 comments
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@VojGin
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VojGin commented Nov 20, 2019

Bug report

Description

Receiving -106 - BIOMETRIC_NOT_ENROLLED error on Android with face recognition biometric setup.

2019-11-20 14 05 43

Works fine for device with fingerprint enabled.

photo_2019-11-20 14 07 23

Environment

[email protected] with:
  [email protected]
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  [email protected]

Environment:
  OS: darwin
  Node: v12.8.0
  npm: 6.13.1

Plugins:
  code-push
  com-sarriaroman-photoviewer
  cordova-open-native-settings
  cordova-plugin-add-swift-support
  cordova-plugin-appcenter-analytics
  cordova-plugin-appcenter-shared
  cordova-plugin-code-push
  cordova-plugin-compat
  cordova-plugin-crosswalk-webview
  cordova-plugin-device
  cordova-plugin-dialogs
  cordova-plugin-document-viewer
  cordova-plugin-file
  cordova-plugin-file-opener2
  cordova-plugin-file-transfer
  cordova-plugin-fingerprint-aio
  cordova-plugin-inappbrowser
  cordova-plugin-keyboard
  cordova-plugin-network-information
  cordova-plugin-printer
  cordova-plugin-splashscreen
  cordova-plugin-statusbar
  cordova-plugin-whitelist
  cordova-plugin-wkwebview-engine
  cordova-plugin-x-socialsharing
  cordova-plugin-zip
  es6-promise-plugin

Android platform:
  *************************************************************************
  The "android" command is deprecated.
  For manual SDK, AVD, and project management, please use Android Studio.
  For command-line tools, use tools/bin/sdkmanager and tools/bin/avdmanager
  *************************************************************************
  Running /usr/local/Cellar/android-sdk/24.4.1_1/tools/bin/avdmanager list target

  Available Android targets:==============] 100% Fetch remote repository...
  ----------
  id: 1 or "android-28"
       Name: Android API 28
       Type: Platform
       API level: 28
       Revision: 6
  ----------
  id: 2 or "android-29"
       Name: Android API 29
       Type: Platform
       API level: 29
       Revision: 3



iOS platform:
  Xcode 11.2.1
  Build version 11B500

config.xml <<EOF
<?xml version='1.0' encoding='utf-8'?>
<widget id="SECRET" version="0.0.1" xmlns="http://www.w3.org/ns/widgets" xmlns:cdv="http://cordova.apache.org/ns/1.0">
    <name>SECRET</name>
    <description>
       SECRET
    </description>
    <author email="SECRET" href="SECRET">
        SECRET
    </author>
    <content src="index.html" />
    <plugin name="cordova-plugin-whitelist" spec="1" />
    <access origin="*" />
    <allow-intent href="http://*/*" />
    <allow-intent href="https://*/*" />
    <allow-intent href="tel:*" />
    <allow-intent href="sms:*" />
    <allow-intent href="mailto:*" />
    <allow-intent href="geo:*" />
    <allow-intent href="about:*" />
    <allow-intent href="data:*" />
    <allow-intent href="file:///*" />
    <allow-intent href="cdvfile://*" />
    <allow-navigation href="about:*" />
    <allow-navigation href="data:*" />
    <allow-navigation href="file:///*" />
    <allow-navigation href="cdvfile://*" />
    <platform name="android">
        <allow-intent href="market:*" />
    </platform>
    <platform name="ios">
        <allow-intent href="itms:*" />
        <allow-intent href="itms-apps:*" />
    </platform>

    <hook type="before_prepare" src="hooks/insert_cordova.js" />
    <hook type="before_prepare" src="hooks/parcel.js" />

    <preference name="DisallowOverscroll" value="true"/>

    <preference name="StatusBarOverlaysWebView" value="true" />
    <preference name="StatusBarStyle" value="lightcontent" />

    <preference name="ShowSplashScreenSpinner" value="false"/>
    <preference name="AutoHideSplashScreen" value="true" />

    <feature name="CDVWKWebViewEngine">
        <param name="ios-package" value="CDVWKWebViewEngine" />
    </feature>
    <preference name="CordovaWebViewEngine" value="CDVWKWebViewEngine" />
    <preference name="Allow3DTouchLinkPreview" value="false" />

    <platform name="ios">
        <preference name="APP_SECRET" value="SECRET" />
        <preference name="CodePushDeploymentKey" value="SECRET" />
        <preference name="CodePushDeploymentKey" value="SECRET-" />
    </platform>
    <platform name="android">
        <preference name="APP_SECRET" value="SECRET" />
        <preference name="CodePushDeploymentKey" value="SECRET" />
        <preference name="CodePushDeploymentKey" value="SECRET" />
    </platform>

    <platform name="ios">
        <preference name="KeyboardDisplayRequiresUserAction" value="false"/>

        <icon src="res/icon/ios/icon-1024.png" width="1024" height="1024"/>
        <icon src="res/icon/ios/icon-small.png" width="29" height="29"/>
        <icon src="res/icon/ios/[email protected]" width="58" height="58"/>
        <icon src="res/icon/ios/[email protected]" width="87" height="87"/>
        <icon src="res/icon/ios/icon-small-40.png" width="40" height="40"/>
        <icon src="res/icon/ios/[email protected]" width="80" height="80"/>
        <icon src="res/icon/ios/[email protected]" width="120" height="120"/>
        <icon src="res/icon/ios/icon-small-50.png" width="50" height="50"/>
        <icon src="res/icon/ios/[email protected]" width="100" height="100"/>
        <icon src="res/icon/ios/icon.png" width="57" height="57"/>
        <icon src="res/icon/ios/[email protected]" width="114" height="114"/>
        <icon src="res/icon/ios/icon-60.png" width="60" height="60"/>
        <icon src="res/icon/ios/[email protected]" width="120" height="120"/>
        <icon src="res/icon/ios/[email protected]" width="180" height="180"/>
        <icon src="res/icon/ios/icon-72.png" width="72" height="72"/>
        <icon src="res/icon/ios/[email protected]" width="144" height="144"/>
        <icon src="res/icon/ios/icon-76.png" width="76" height="76"/>
        <icon src="res/icon/ios/[email protected]" width="152" height="152"/>
        <icon src="res/icon/ios/icon-167.png" width="167" height="167"/>
        <icon src="res/icon/ios/[email protected]" width="167" height="167"/>

        <!-- Storyboard portrait -->
        <splash src="res/screen/ios/Default@2x~iphone~anyany.png"/>
        <splash src="res/screen/ios/Default@2x~iphone~comany.png"/>
        <splash src="res/screen/ios/Default@3x~iphone~anyany.png"/>
        <splash src="res/screen/ios/Default@3x~iphone~comany.png"/>
        <splash src="res/screen/ios/Default@2x~ipad~anyany.png"/>
        <splash src="res/screen/ios/Default@2x~ipad~comany.png"/>

        <!-- Storyboard landscape -->
        <splash src="res/screen/ios/Default@2x~iphone~comcom.png"/>
        <splash src="res/screen/ios/Default@3x~iphone~anycom.png"/>

        <!-- Legacy portrait -->
        <splash src="res/screen/ios/Default~iphone.png" width="320" height="480"/>
        <splash src="res/screen/ios/Default@2x~iphone.png" width="640" height="960"/>
        <splash src="res/screen/ios/Default-Portrait~ipad.png" width="768" height="1024"/>
        <splash src="res/screen/ios/Default-Portrait@2x~ipad.png" width="1536" height="2048"/>
        <splash src="res/screen/ios/Default-568h@2x~iphone.png" width="640" height="1136"/>
        <splash src="res/screen/ios/Default-667h.png" width="750" height="1334"/>
        <splash src="res/screen/ios/Default-736h.png" width="1242" height="2208"/>

        <!-- Legacy landscape -->
        <splash src="res/screen/ios/Default-Landscape~ipad.png" width="1024" height="768"/>
        <splash src="res/screen/ios/Default-Landscape@2x~ipad.png" width="2048" height="1536"/>
    </platform>

    <platform name="android">
        <preference name="SplashMaintainAspectRatio" value="true"/>
        <preference name="SplashShowOnlyFirstTime" value="true"/>

        <icon density="ldpi" src="res/icon/android/ldpi.png"/>
        <icon density="mdpi" src="res/icon/android/mdpi.png"/>
        <icon density="hdpi" src="res/icon/android/hdpi.png"/>
        <icon density="xhdpi" src="res/icon/android/xhdpi.png"/>
        <icon density="xxhdpi" src="res/icon/android/xxhdpi.png"/>
        <icon density="xxxhdpi" src="res/icon/android/xxxhdpi.png"/>

        <!-- Portrait -->
        <splash density="port-ldpi" src="res/screen/android/splash-port-ldpi.png"/>
        <splash density="port-mdpi" src="res/screen/android/splash-port-mdpi.png"/>
        <splash density="port-hdpi" src="res/screen/android/splash-port-hdpi.png"/>
        <splash density="port-xhdpi" src="res/screen/android/splash-port-xhdpi.png"/>
        <splash density="port-xxhdpi" src="res/screen/android/splash-port-xxhdpi.png"/>
        <splash density="port-xxxhdpi" src="res/screen/android/splash-port-xxxhdpi.png"/>

        <!-- Landscape -->
        <splash density="land-ldpi" src="res/screen/android/splash-land-ldpi.png"/>
        <splash density="land-mdpi" src="res/screen/android/splash-land-mdpi.png"/>
        <splash density="land-hdpi" src="res/screen/android/splash-land-hdpi.png"/>
        <splash density="land-xhdpi" src="res/screen/android/splash-land-xhdpi.png"/>
        <splash density="land-xxhdpi" src="res/screen/android/splash-land-xxhdpi.png"/>
        <splash density="land-xxxhdpi" src="res/screen/android/splash-land-xxxhdpi.png"/>
    </platform>
</widget>

EOF

package.json <<EOF
{
  "devDependencies": {
    "cordova-plugin-whitelist": "^1.3.4",
    "express": "^4.17.1",
    "parcel-bundler": "^1.12.4"
  },
  "cordova": {
    "plugins": {
      "cordova-plugin-whitelist": {},
      "cordova-plugin-splashscreen": {},
      "cordova-plugin-network-information": {},
      "cordova-plugin-dialogs": {},
      "cordova-plugin-device": {},
      "cordova-plugin-statusbar": {},
      "cordova-plugin-wkwebview-engine": {},
      "cordova-open-native-settings": {},
      "cordova-plugin-code-push": {},
      "cordova-plugin-file": {},
      "cordova-plugin-file-transfer": {},
      "cordova-plugin-zip": {},
      "cordova-plugin-appcenter-analytics": {},
      "cordova-plugin-inappbrowser": {},
      "cordova-plugin-add-swift-support": {},
      "cordova-plugin-keyboard": {},
      "cordova-plugin-x-socialsharing": {
        "ANDROID_SUPPORT_V4_VERSION": "24.1.1+",
        "PHOTO_LIBRARY_ADD_USAGE_DESCRIPTION": "This app requires photo library access to function properly.",
        "PHOTO_LIBRARY_USAGE_DESCRIPTION": "This app requires photo library access to function properly."
      },
      "cordova-plugin-printer": {
        "ANDROID_SUPPORT_V4_VERSION": "28.+"
      },
      "cordova-plugin-document-viewer": {},
      "com-sarriaroman-photoviewer": {},
      "cordova-plugin-file-opener2": {
        "ANDROID_SUPPORT_V4_VERSION": "27.+"
      },
      "cordova-plugin-fingerprint-aio": {
        "FACEID_USAGE_DESCRIPTION": "Login using biometrics"
      }
    },
    "platforms": [
      "ios",
      "android",
      "browser"
    ]
  },
  "dependencies": {
    "code-push": "^3.0.1",
    "com-sarriaroman-photoviewer": "^1.2.4",
    "cordova-android": "8.0.0",
    "cordova-browser": "6.0.0",
    "cordova-ios": "5.0.1",
    "cordova-open-native-settings": "1.5.2",
    "cordova-plugin-appcenter-analytics": "^0.4.1",
    "cordova-plugin-appcenter-shared": "^0.4.1",
    "cordova-plugin-code-push": "^1.12.0",
    "cordova-plugin-compat": "^1.2.0",
    "cordova-plugin-device": "^2.0.3",
    "cordova-plugin-dialogs": "^2.0.2",
    "cordova-plugin-document-viewer": "^0.9.13",
    "cordova-plugin-file": "^4.3.3",
    "cordova-plugin-file-opener2": "^2.2.1",
    "cordova-plugin-file-transfer": "^1.7.1",
    "cordova-plugin-fingerprint-aio": "^3.0.0",
    "cordova-plugin-inappbrowser": "^3.1.0",
    "cordova-plugin-keyboard": "^1.2.0",
    "cordova-plugin-network-information": "^2.0.2",
    "cordova-plugin-printer": "^0.8.0",
    "cordova-plugin-splashscreen": "^5.0.3",
    "cordova-plugin-statusbar": "2.4.3",
    "cordova-plugin-wkwebview-engine": "^1.2.1",
    "cordova-plugin-x-socialsharing": "^5.6.2",
    "cordova-plugin-zip": "^3.1.0",
    "es6-promise-plugin": "^4.2.2",
    "js-sha256": "^0.9.0",
    "node-rsa": "^1.0.6",
    "web": "0.0.2"
  }
}
EOF
  • cordova platform ls
Installed platforms:
  android 8.0.0
  browser 6.0.0
  ios 5.0.1
Available platforms:
  electron ^1.0.0
  osx ^5.0.0
  windows ^7.0.0
@VojGin VojGin added the bug label Nov 20, 2019
@l3ender
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l3ender commented Jan 17, 2020

Is this a general bug for the plugin not yet supporting Android face unlock?

@exxbrain exxbrain added duplicate and removed bug labels Jan 17, 2020
@exxbrain
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exxbrain commented Jan 17, 2020 •
edited
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Duplicate of #204

@exxbrain exxbrain marked this as a duplicate of #204 Jan 17, 2020
@hydrococcous
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hydrococcous commented Mar 24, 2020 •
edited
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I have a similar constellation. No Fingerprint but FaceId is activated on Android 9. I get back "BIOMETRIC_NOT_ENROLLED" as an error. Is there already a solution for this?

ionic info:

Ionic:

 Ionic CLI                     : 5.4.6 (C:\Users\s.birke\.npm-packages\node_modules\ionic)
 Ionic Framework               : @ionic/angular 4.11.1
 @angular-devkit/build-angular : 0.12.4
 @angular-devkit/schematics    : 7.2.4
 @angular/cli                  : 7.2.4
 @ionic/angular-toolkit        : 1.3.0

Cordova:

 Cordova CLI       : 8.1.1 ([email protected])
 Cordova Platforms : android 8.1.0
 Cordova Plugins   : cordova-plugin-ionic-keyboard 2.1.3, cordova-plugin-ionic-webview 4.0.1, (and 18 other plugins)

Utility:

 cordova-res : 0.7.0
 native-run  : 0.2.8

System:

 Android SDK Tools : 26.1.1 (C:\Users\s.birke\AppData\Local\Android\sdk)
 NodeJS            : v10.16.0 (C:\Program Files\nodejs\node.exe)
 npm               : 6.9.0
 OS                : Windows 10

@dmitry-salnikov
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Contributor

Having the same issue on Xiaomi Mi A3

@NiklasMerz
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Owner

Please checkout the latest version and the discussion #303

@bhargavas12
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Is this still open ? I enabled faceid (and removed fingerprint) on android device but still getting BIOMETRIC_NOT_ENROLLED error.
Any suggestions?

@chrisnelson
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Just to give more information, Face ID only works great in Android 11 on a Samsung S20. So this likely is an issue with Android 10 or 9. Not a lot of people are indicating what phone and OS version they are running to help pin point where the issue exists.

@fathanyr
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Is there any solution for this?

1 similar comment
@banushanv
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Is there any solution for this?

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@exxbrain @dmitry-salnikov @l3ender @NiklasMerz @VojGin @hydrococcous @chrisnelson @banushanv @fathanyr @bhargavas12