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akamai appsec broken with "Could not get data at this time." #26

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loi-nguyen opened this issue Dec 9, 2020 · 1 comment
Open

akamai appsec broken with "Could not get data at this time." #26

loi-nguyen opened this issue Dec 9, 2020 · 1 comment

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@loi-nguyen
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my "akamai cli" (on 10.15.7) of "akamai appsec" suddenly broke due to unknown reasons. It was working fine for me last week.

$ akamai appsec export --config=#### --version=###
Could not get data at this time.

While other modules work fine, like diagnostic or site-shield, etc.

$ akamai site-shield --edgerc ~/.edgerc --section default list-cidrs --map-name s24.akamaiedge.net
Fetching Site Shield CIDR blocks...
+--------------------+-----------------+
| Map Name | CIDR Block |
+--------------------+-----------------+
| s24.akamaiedge.net | 104.84.150.0/24 |
...
...

$ akamai list
Installed Commands:
appsec
Akamai Security tools for protecting websites.
auth
Interface for Akamai Edgegrid Authentication
config
Manage configuration
diagnostics (aliases: diag, diagnostic-tools, edge-diagnostics)
The Diagnostic Tools allows you to diagnose many common problems Akamai customers experience when delivering content to their end users.
firewall (alias: fw)
Access Akamai Firewall Rules Services, Subscriptions, and CIDRs
help
Displays help information
install (alias: get)
Fetch and install packages from a Git repository.
list
Displays available commands
pipeline (aliases: pl, pd, proddeploy)
Akamai Pipeline for DevOps
property
Manage configurations for Akamai properties
property-manager (aliases: pm, snippets)
Property Manager CLI for DevOps
search
Search for packages in the official Akamai CLI package repository
site-shield (alias: ss)
Access details of Site-Shield Maps, CIDRs and acknowledgement
uninstall
Uninstall package containing
update
Update one or more commands. If no command is specified, all commands are updated

$ akamai -version
akamai version 1.1.5

$ $ akamai appsec --version
1.9.0

Is there a way to troubleshoot/debug that error and resolve my issue?

@atuljain16
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@loi-nguyen We could not reproduce the issue using our credentials. If you are seeing the issue please open a Akamai Support case.
BTW, We just released a new version 2.0.0, Please update the binaries and give it a try.

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