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<!doctype html>
<html>
<head>
<meta charset="utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no">
<title>Usability testing for FOSS projects</title>
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<body>
<div class="reveal">
<div class="slides">
<!-- ADSS PGR Conference 2018 -->
<section>
<h2>
Cheap, easy and
<span style="color:#13daec;">illuminating</span></h2>
<h4>How to plan, run and analyse <span style="color:#13daec;">usability studies</span></h4>
<p style="font-size:.6em;margin-top:5em;">Slides by <a href="https://opensourcedesign.net">Open Source Design</a> for ApacheCon Europe 2019 (<a href="https://choosealicense.com/licenses/cc-by-4.0/">cc-by-4.0</a>)</p>
</section>
<section>
<h2>What we'll do today</h2>
<table>
<tbody>
<tr>
<td>10:00 - 10:30</td>
<td>Silly ice breaker</td>
</tr>
<tr>
<td>10:30 - 11:30</td>
<td>2. Do it</td>
</tr>
<tr>
<td><span style="color:#13daec;">11:30 - 11:45</span></td>
<td><span style="color:#13daec;">Break</span></td>
</tr>
<tr>
<td>11:45 - 12:45</td>
<td>3. Analyse it</td>
</tr>
<tr>
<td><span style="color:#13daec;">12:45 - 13:00</span></td>
<td><span style="color:#13daec;">Break</span></td>
</tr>
<tr>
<td>13:00 - 13:45</td>
<td>1. Plan it</td>
</tr>
<tr>
<td>13:45 - 14:00</td>
<td>Wrap up</td>
</tr>
</tbody>
</table>
</section>
<section>
<h1>Silly ice breaker</h1>
</section>
<section>
<h1>2. Do it</h1>
</section>
<section data-transition="fade-out" data-transition-speed="slow">
<h2 style="text-align:left;">usability testing</h2>
<p style="font-size:1.2em;text-align:left;">A process that <span style="color:#13daec;">employs people</span> as testing participants who are representative of the target audience <span style="color:#13daec;">to evaluate</span> the degree to which a <span style="color:#13daec;">product</span> meets specific <span style="color:#13daec;">usability</span> criteria.</p>
<p style="font-size:0.6em;text-align:left;margin-top:2.5em;"><a href="https://www.wiley.com/en-gb/Handbook+of+Usability+Testing%3A+How+to+Plan%2C+Design%2C+and+Conduct+Effective+Tests%2C+2nd+Edition-p-9780470185483">J. Rubin and D. Chisnell, Handbook of usability testing 2nd Ed. (2008)</a></p>
</section>
<section data-transition="fade-in" data-transition-speed="slow">
<h2 style="text-align:left;color:#000;">usability testing</h2>
<p style="font-size:1.2em;text-align:left;color:#000;">A process that <span style="color:#13daec;">employs people</span> as testing participants who are representative of the target audience to evaluate the degree to which a product meets specific usability criteria.</p>
<p style="font-size:0.6em;text-align:left;margin-top:2.5em;"><a style="color:#000;" href="https://www.wiley.com/en-gb/Handbook+of+Usability+Testing%3A+How+to+Plan%2C+Design%2C+and+Conduct+Effective+Tests%2C+2nd+Edition-p-9780470185483">J. Rubin and D. Chisnell, Handbook of usability testing 2nd Ed. (2008)</a></p>
</section>
<section>
<h1>Stand up</h1>
</section>
<section>
<h2>Sit down if you have spoken at FOSDEM</h2>
</section>
<section>
<h2>Sit down if you have never spoken at a conference</h2>
</section>
<section data-background="resources/fosdem.png" data-background-position="top"></section>
<section>
<h2 style="text-align:left;">a research question</h2>
<p style="font-size:1.2em;text-align:left;">Why are FOSS contributors having trouble submitting session proposals to speak at FOSDEM?</p>
</section>
<section>
<h2 style="text-align:left;">A task for our participant</h2>
<p style="font-size:1.2em;text-align:left;">You have heard about a great content stream at the FOSDEM conference this year. It is called "Open Source Design". You want to be a speaker in that content stream, and have an idea for a great presentation. Visit <a href="https://fosdem.org">https://fosdem.org</a> and submit your presentation idea.</p>
</section>
<section>
<h2>Your job as note takers</h2>
<ol>
<li class="fragment" style="margin:.5em 0;">Observe closely</li>
<li class="fragment" style="margin:.5em 0;">Take descriptive notes</li>
<li class="fragment" style="margin:.5em 0;">One observation per post-it</li>
<li class="fragment" style="margin:.5em 0;">Capture goals, behaviours and pain points</li>
</ol>
</section>
<section>
<h1>What did you think?</h1>
</section>
<section>
<h1>Break until <span style="color:#13daec;">11:45</span></h1>
</section>
<section>
<h1>3. Analyse it</h1>
</section>
<section>
<h2>Review your notes</h2>
<ul>
<li style="margin:.5em 0;">Sufficiently informative</li>
<li style="margin:.5em 0;">Self-explanatory</li>
<li style="margin:.5em 0;">Decipherable</li>
<li class="fragment" style="margin:.5em 0;">In just <span style="color:#13daec;">5 minutes</span>!!!!</li>
</ul>
</section>
<section data-background="resources/unstructured_data.png" data-background-position="top"></section>
<section>
<h2 style="text-align:left;">Thematic analysis</h2>
<p style="font-size:1.2em;text-align:left;">a method for identifying, analysing and reporting patterns (<span style="color:#13daec;">themes</span>) within data. It minimally organizes and describes your data set in (rich) detail. However, frequently it goes further than this, and <span style="color:#13daec;">interprets</span> various aspects of the research topic.</p>
<p style="font-size:0.6em;text-align:left;margin-top:2.5em;"><a href="https://www.tandfonline.com/doi/abs/10.1191/1478088706qp063oa">Using thematic analysis in psychology by V. Braun and V. Clarke (2006)</a></p>
</section>
<section data-background="resources/affinity_diagram.png" data-background-position="top"></section>
<section data-background="resources/jiro_kawakita.png" data-background-position="top"></section>
<section data-background="resources/af_process.gif" data-background-position="top" data-background-size="contain"></section>
<!--section data-background-video="resources/affinity_diagram.mov" data-background-size="contain">
</section-->
<section data-background="resources/just_do_it.jpg" data-background-position="center" data-background-size="contain"></section>
<section>
<h1>What did you think?</h1>
</section>
<section>
<h1>Break until <span style="color:#13daec;">13:00</span></h1>
</section>
<section>
<h1>1. Plan it</h1>
</section>
<section>
<h1>Let's pair!</h1>
</section>
<section>
<h2>Choose your FOSS project (1')</h2>
</section>
<section data-background="resources/usability_testing_plan.png" data-background-position="center" data-background-size="contain"></section>
<section>
<h2>Planning steps</h2>
<ul style="list-style:none;">
<li style="margin:0 0 .5em 0;">1. Ethics</li>
<li style="margin:.5em 0;">2. Research question(s) (5')</li>
<li style="margin:.5em 0;">3. Participants (5')</li>
<li style="margin:.5em 0;">4. Protocol (5')</li>
<li style="margin:.5em 0;">5. Introductory interview (5')</li>
<li style="margin:.5em 0;">6. Tasks (5')</li>
<li style="margin:.5em 0;">7. Data and Findings (5')</li>
<li style="margin:.5em 0;">8. Required documentation (5')</li>
</ul>
</section>
<section>
<h2>1. Ethics</h2>
</section>
<section>
<p style="font-size:1.2em;text-align:left;"><span style="color:#13daec;">participants</span> are <em>humans</em>. They have a right to be treated with dignity and, whenever possible, to gain some benefit from the research. They <span style="color:#13daec;">should not be ‘used’</span> simply for the researcher’s own ends</p>
<p style="font-size:0.6em;text-align:left;margin-top:2.5em;"><a href="https://uk.sagepub.com/en-gb/eur/researching-information-systems-and-computing/book226898">Researching information systems and computing by B.J. Oates (2006)</a></p>
</section>
<section>
<h2>The rights of participants</h2>
<ul>
<li style="margin:.5em 0;">Not to participate</li>
<li style="margin:.5em 0;">To withdraw</li>
<li style="margin:.5em 0;">To give informed consent</li>
<li style="margin:.5em 0;">To anonymity</li>
<li style="margin:.5em 0;">To confidentiality</li>
</ul>
<p style="font-size:0.6em;margin-top:2.5em;"><a href="https://uk.sagepub.com/en-gb/eur/researching-information-systems-and-computing/book226898">Researching information systems and computing by B.J. Oates (2006)</a></p>
</section>
<section>
<h2>2. Research question(s)</h2>
</section>
<section>
<h2>Useful research questions are</h2>
<ul>
<li style="margin:.5em 0;">Focused, narrow, specific</li>
<li style="margin:.5em 0;">Answerable</li>
<li style="margin:.5em 0;">Feasible</li>
<li style="margin:.5em 0;">Open (what, why, how)</li>
</ul>
</section>
<section>
<h2 style="text-align:left;">a research question</h2>
<p style="font-size:1.2em;text-align:left;">Why are FOSS contributors having trouble submitting session proposals to speak at FOSDEM?</p>
</section>
<section>
<h2 style="text-align:left;">Break it down</h2>
<ul>
<li style="margin:.5em 0;">Can they find the submission system?</li>
<li style="margin:.5em 0;">Can they identify the right conference track?</li>
<li style="margin:.5em 0;">Do they understand the different submission form fields?</li>
<li style="margin:.5em 0;">Do they know when the submission process is complete?</li>
<li style="margin:.5em 0;">Do they understand what happens after submitting?</li>
</ul>
</section>
<section>
<h1>5'</h1>
</section>
<section>
<h2>3. Participants</h2>
</section>
<section>
<h2>What about participants?</h2>
<ol>
<li class="fragment" style="margin:.5em 0;">Recruitment criteria</li>
<li style="margin:.5em 0;visibility:hidden;">How many?</li>
<li style="margin:.5em 0;visibility:hidden;">Recruitment strategy</li>
</ol>
</section>
<section>
<p style="font-size:1.2em;text-align:left;">We want participants with a mix of FOSDEM experience: 1/2 past FOSDEM speakers, 1/2 who have never spoken before at FOSDEM (but have spoken at other conferences).</p>
</section>
<section>
<h2>What about participants?</h2>
<ol>
<li style="margin:.5em 0;">Recruitment criteria</li>
<li class="fragment" style="margin:.5em 0;">How many?</li>
<li style="margin:.5em 0;visibility:hidden;">Recruitment strategy</li>
</ol>
</section>
<section>
<h2 style="text-align:left;">How many?</h2>
<p style="font-size:1.2em;text-align:left;">Elaborate usability tests are a waste of resources. The best results come from testing no more than <span style="color:#13daec;">5 users</span> and running as many small tests as you can afford.</p>
<p style="font-size:0.6em;text-align:left;margin-top:2.5em;"><a href="https://www.nngroup.com/articles/why-you-only-need-to-test-with-5-users/">Why You Only Need to Test with 5 Users by J. Nielsen (2000)</a></p>
</section>
<section>
<h2 style="text-align:left;">With a caveat</h2>
<p style="font-size:1.2em;text-align:left;">Purposive sample (…) size typically relies on the concept of <em><span style="color:#13daec;">“saturation”<span></em>, or the point at which <span style="color:#13daec;">no new information</span> or themes are observed in the data.</p>
<p style="font-size:0.6em;text-align:left;margin-top:2.5em;"><a href="https://journals.sagepub.com/doi/abs/10.1177/1525822x05279903">How Many Interviews Are Enough? An Experiment with Data Saturation and Variability, by G. Guest, A. Bunce and L. Johnson (2006)</a></p>
</section>
<section data-transition="fade-out">
<h2>How many?</h2>
<ul>
<li style="margin:.5em 0;">5 past FOSDEM speakers</li>
<li style="margin:.5em 0;">5 speakers with no FOSDEM experience</li>
<li style="margin:.5em 0;">10 overall</li>
</ul>
</section>
<section data-transition="fade-in">
<h2>How many?</h2>
<ul>
<li style="margin:.5em 0;visibility:hidden;">5 past FOSDEM speakers</li>
<li style="margin:.5em 0;color:#13daec;">5 speakers with no FOSDEM experience</li>
<li style="margin:.5em 0;">5 overall</li>
</ul>
</section>
<section>
<h2>What about participants?</h2>
<ol>
<li style="margin:.5em 0;">Recruitment criteria</li>
<li style="margin:.5em 0;">How many?</li>
<li class="fragment" style="margin:.5em 0;v">Recruitment strategy</li>
</ol>
</section>
<section>
<h2>Recruiment strategy</h2>
<ol>
<li class="fragment" style="margin:.5em 0;">
Where to find them
<ul>
<li style="margin:.5em 0;">FOSDEM mailing list</li>
<li style="margin:.5em 0;">Twitter</li>
<li style="margin:.5em 0;">Personal contacts</li>
</ul>
</li>
<li class="fragment" style="margin:.5em 0;">
How to thank them
<ul>
<li style="margin:.5em 0;">A drink at FOSDEM</li>
</ul>
</li>
</ol>
</section>
<section>
<h1>5'</h1>
</section>
<section>
<h2>4. Protocol</h2>
</section>
<section>
<h2>What about the protocol?</h2>
<ol>
<li class="fragment" style="margin:.5em 0;">
Methodology
<ul style="list-style:none;">
<li style="margin:.5em 0;visibility:hidden;">1.1 Unmoderated vs. moderated</li>
<li style="margin:.5em 0;visibility:hidden;">1.2 Remote vs. co-located</li>
</ul>
</li>
<li class="fragment" style="margin:.5em 0;">
Test environmnet, equipment and logistics
<ul style="list-style:none;">
<li style="margin:.5em 0;visibility:hidden;">2.1 Software artifact</li>
<li style="margin:.5em 0;visibility:hidden;">2.2 Data capture</li>
<li style="margin:.5em 0;visibility:hidden;">2.3 Extra equipment</li>
</ul>
</li>
</ol>
</section>
<section>
<h2>What about the protocol?</h2>
<ol>
<li style="margin:.5em 0;">
Methodology
<ul style="list-style:none;">
<li class="fragment" style="margin:.5em 0;">1.1 Unmoderated vs. moderated</li>
<li style="margin:.5em 0;visibility:hidden;">1.2 Remote vs. co-located</li>
</ul>
</li>
<li style="margin:.5em 0;">
Test environmnet, equipment and logistics
<ul style="list-style:none;">
<li style="margin:.5em 0;visibility:hidden;">2.1 Software artifact</li>
<li style="margin:.5em 0;visibility:hidden;">2.2 Data capture</li>
<li style="margin:.5em 0;visibility:hidden;">2.3 Extra equipment</li>
</ul>
</li>
</ol>
</section>
<section>
<h2>1.1 Unmoderated vs. moderated</h2>
<ul>
<li class="fragment" style="margin:.5em 0;">Moderated!!!! (no brainer)</li>
<li class="fragment" style="margin:.5em 0;">Moderator AND note taker</li>
<li class="fragment" style="margin:.5em 0;">Think aloud protocol</li>
</ul>
</section>
<section>
<h2 style="text-align:left;">Think aloud protocol</h2>
<p style="font-size:1.2em;text-align:left;"> In a thinking aloud test, you ask test participants to use the system while continuously thinking out loud — that is, simply <span style="color:#13daec;">verbalizing their thoughts</span> as they move through the user interface.</p>
<p style="font-size:0.6em;text-align:left;margin-top:2.5em;"><a href="https://www.nngroup.com/books/usability-engineering/">Usability Engineering, by J. Nielsen (1993)</a></p>
</section>
<section>
<h2>What about the protocol?</h2>
<ol>
<li style="margin:.5em 0;">
Methodology
<ul style="list-style:none;">
<li style="margin:.5em 0;">1.1 Unmoderated vs. moderated</li>
<li class="fragment" style="margin:.5em 0;">1.2 Remote vs. co-located</li>
</ul>
</li>
<li style="margin:.5em 0;">
Test environmnet, equipment and logistics
<ul style="list-style:none;">
<li style="margin:.5em 0;visibility:hidden;">2.1 Software artifact</li>
<li style="margin:.5em 0;visibility:hidden;">2.2 Data capture</li>
<li style="margin:.5em 0;visibility:hidden;">2.3 Extra equipment</li>
</ul>
</li>
</ol>
</section>
<section>
<h2>1.2 Remote vs. co-located</h2>
<ul>
<li class="fragment" style="margin:.5em 0;">Aim for co-located</li>
<li class="fragment" style="margin:.5em 0;">Realistically, remote for FOSS</li>
<li class="fragment" style="margin:.5em 0;">
Video calling with screen sharing
<ul>
<li style="margin:.5em 0;" class="fragment">Web-based (no installation)</li>
<li class="fragment" style="margin:.5em 0;">Jitsi (FOSS)</li>
<li class="fragment">Closed options (Hangouts, Skype, Zoom)</li>
</ul>
</li>
</ul>
</section>
<section>
<h2>What about the protocol?</h2>
<ol>
<li style="margin:.5em 0;">
Methodology
<ul style="list-style:none;">
<li style="margin:.5em 0;">1.1 Unmoderated vs. moderated</li>
<li style="margin:.5em 0;">1.2 Remote vs. co-located</li>
</ul>
</li>
<li style="margin:.5em 0;">
Test environmnet, equipment and logistics
<ul style="list-style:none;">
<li class="fragment" style="margin:.5em 0;">2.1 Software artifact</li>
<li style="margin:.5em 0;visibility:hidden;">2.2 Data capture</li>
<li style="margin:.5em 0;visibility:hidden;">2.3 Extra equipment</li>
</ul>
</li>
</ol>
</section>
<section data-background-video="resources/low_fidelity_prototype.mp4" data-background-size="contain">
</section>
<section data-background="resources/progress_filter.png" data-background-position="center" data-background-size="contain"></section>
<section data-background-video="resources/high_fidelity_prototype.mp4" data-background-size="contain">
</section>
<section data-background="resources/email1.png" data-background-position="center" data-background-size="contain"></section>
<section data-background="resources/email2.png" data-background-position="center" data-background-size="contain"></section>
<section data-background="resources/email3.png" data-background-position="center" data-background-size="contain"></section>
<section>
<h2>What about the protocol?</h2>
<ol>
<li style="margin:.5em 0;">
Methodology
<ul style="list-style:none;">
<li style="margin:.5em 0;">1.1 Unmoderated vs. moderated</li>
<li style="margin:.5em 0;">1.2 Remote vs. co-located</li>
</ul>
</li>
<li style="margin:.5em 0;">
Test environmnet, equipment and logistics
<ul style="list-style:none;">
<li style="margin:.5em 0;">2.1 Software artifact</li>
<li class="fragment" style="margin:.5em 0;">2.2 Data capture</li>
<li style="margin:.5em 0;visibility:hidden;">2.3 Extra equipment</li>
</ul>
</li>
</ol>
</section>
<section data-background="resources/obs.png" data-background-position="center" data-background-size="contain"></section>
<section>
<h2>What about the protocol?</h2>
<ol>
<li style="margin:.5em 0;">
Methodology
<ul style="list-style:none;">
<li style="margin:.5em 0;">1.1 Unmoderated vs. moderated</li>
<li style="margin:.5em 0;">1.2 Remote vs. co-located</li>
</ul>
</li>
<li style="margin:.5em 0;">
Test environmnet, equipment and logistics
<ul style="list-style:none;">
<li style="margin:.5em 0;">2.1 Software artifact</li>
<li style="margin:.5em 0;">2.2 Data capture</li>
<li class="fragment" style="margin:.5em 0;">2.3 Extra equipment</li>
</ul>
</li>
</ol>
</section>
<section data-background="resources/lab_setup.png" data-background-position="center" data-background-size="contain"></section>
<section data-background="resources/equipment.png" data-background-position="center" data-background-size="contain"></section>
<section>
<h1>5'</h1>
</section>
<section>
<h2>5. Introductory Interview</h2>
</section>
<section>
<h2>Sample interview</h2>
<ul>
<li style="margin:.5em 0;">Introduce yourself: Who are you? What do you do?</li>
<li style="margin:.5em 0;">Which conferences have you spoken at?</li>
<li style="margin:.5em 0;">Which subjects do you normally present about?</li>
<li style="margin:.5em 0;">What was the last conference you spoke at?</li>
<li style="margin:.5em 0;">Tell us about the submission process</li>
<li style="margin:.5em 0;">What makes a good submission process?</li>
<li style="margin:.5em 0;">Any other thoughts?</li>
</ul>
</section>
<section>
<h1>5'</h1>
</section>
<section>
<h2>6. Task</h2>
</section>
<section>
<h2>What makes a good task?</h2>
<ol>
<li class="fragment" style="margin:.5em 0;">Matches users' goals</li>
<li class="fragment" style="margin:.5em 0;">Provides rich detail</li>
<li class="fragment" style="margin:.5em 0;">Feels realistic</li>
<li class="fragment" style="margin:.5em 0;">Avoids hinting and bias</li>
</ol>
</section>
<section>
<h2 style="text-align:left;">A task for our participant</h2>
<p style="font-size:1.2em;text-align:left;">You have heard about a great content stream at the FOSDEM conference this year. It is called "Open Source Design". You want to be a speaker in that content stream, and have an idea for a great presentation. Visit <a href="https://fosdem.org">https://fosdem.org</a> and submit your presentation idea.</p>
</section>
<section>
<h2 style="text-align:left;">Success criteria</h2>
<p style="font-size:1.2em;text-align:left;">A session proposal is successfully saved and appears in the user's "Events" list.</p>
</section>
<section>
<h1>5'</h1>
</section>
<section>
<h2>7. Data and Findings</h2>
</section>
<section>
<h2>Data collection</h2>
<ol>
<li class="fragment" style="margin:.5em 0;">Session notes</li>
<li class="fragment" style="margin:.5em 0;">Video recording</li>
<ul>
<li class="fragment" style="margin:.5em 0;">Cheap and easy</li>
<li class="fragment" style="margin:.5em 0;">Memory aid</li>
<li class="fragment" style="margin:.5em 0;">Shareable research</li>
<li class="fragment" style="margin:.5em 0;">Political tool</li>
</ol>
</section>
<section>
<h2>If you video record ... </h2>
<ul>
<li class="fragment" style="margin:.5em 0;">Gather consent</li>
<li class="fragment" style="margin:.5em 0;">Detail recording uses</li>
<li class="fragment" style="margin:.5em 0;">Never in the public domain</li>
</ul>
</section>
<section>
<h2>Disseminating findings</h2>
<ul>
<li class="fragment" style="margin:.5em 0;">Reports</li>
<li style="margin:.5em 0;visibility:hidden;">Wiki pages</li>
<li style="margin:.5em 0;visibility:hidden;">Presentations</li>
</ul>
</section>
<section data-background="resources/report2.png" data-background-position="center" data-background-size="contain"></section>
<section>
<h2>Disseminating findings</h2>
<ul>
<li style="margin:.5em 0;">Reports</li>
<li class="fragment" style="margin:.5em 0;">Wiki pages</li>
<li style="margin:.5em 0;visibility:hidden;">Presentations</li>
</ul>
</section>
<section>
<img src="resources/wiki_page.png" style="margin-top:-45px;">
</section>
<section>
<h2>Disseminating findings</h2>
<ul>
<li style="margin:.5em 0;">Reports</li>
<li style="margin:.5em 0;">Wiki pages</li>
<li class="fragment" style="margin:.5em 0;">Presentations</li>
</ul>
</section>
<section>
<h1>5'</h1>
</section>
<section>
<h2>8. Required documentation</h2>
</section>
<section>
<h2>Some usual documents</h2>
<ul>
<li style="margin:.5em 0;">Script</li>
<li style="margin:.5em 0;">Information sheets</li>
<li style="margin:.5em 0;">Consent forms</li>
<li style="margin:.5em 0;">Compensation (e.g. vouchers)</li>
<li style="margin:.5em 0;">Compensation receipts</li>
<li style="margin:.5em 0;">Evaluation questionnaires (e.g. SUS)</li>
</ul>
</section>
<section>
<h1>5'</h1>
</section>
<section>
<h2>It's presentation time!</h2>
</section>
<section>
<h2>Questions? Comments? <br> General wonderments?</h2>
</section>
<section>
<p style="font-size:1.2em;">A final message:</p>
<h2>Anybody can <span style="color:#13daec;">do research</span></h2>
</section>
<section data-background="resources/handbook_usability_testing.jpg" data-background-position="center" data-background-size="contain"></section>
<section data-background="resources/krug1.jpg" data-background-position="center" data-background-size="contain"></section>
<section data-background="resources/krug2.jpg" data-background-position="center" data-background-size="contain"></section>
<section data-background="resources/userpalooza.jpg" data-background-position="center" data-background-size="contain"></section>
<section>
<h2>thank you!</h2>
<p>Slides at:</p>
<a style="font-size:.8em;" href="https://belenbarrospena.github.io/apachecon_2019_workshop">https://belenbarrospena.github.io/apachecon_2019_workshop</a>
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