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[TTY]: VAMC - Locations should have TTY: 711 links for deaf/hard-of-hearing users #20325

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1Copenut opened this issue Apr 21, 2021 · 2 comments
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a11y-defect-3 Moderate accessibility issue that should be fixed in the next 1-3 sprints accessibility Issues related to accessibility Facilities Facilities products (VAMC, Vet Center, etc) sitewide UX VA.gov frontend CMS team practice area VAMC CMS managed product owned by Facilities team vsa

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@1Copenut
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1Copenut commented Apr 21, 2021

User Story or Problem Statement

As a user who might want to make a Text Telephone (TTY) call, I would like to have that link available on the VAMC Location pages. If I don't have TTY set up on my smart phone, I would have to exit the VAMC location page to call 7-1-1.

Details

I've been working with Meli on the VA Mobile team to standardize TTY language and affordances. While doing some research into another application, I took a look at our VAMC pages. There's an opportunity to improve our views by adding TTY links, using our Telephone component for deaf/hard-of-hearing users. Screenshots attached below.

Addition from Michelle: We should also ensure that TTY numbers which are displayed inside service accordions or on other VAMC pages are treated accordingly (this might require a separate issue)

Acceptance Criteria

  • TTY links are added to /locations page using the <va-telephone> component
  • TTY links are added to location detail views using the <va-telephone> component
  • TTY text is included in the linked text as indicated in DS guidelines
  • Accessibility Lead Review

Environment

Proposed Solution (if known)

<div>
  // Previous content
  TTY: <Telephone contact="711" />
</div>

WCAG or Vendor Guidance (optional)

Screenshots or Trace Logs

Screen Shot 2021-04-21 at 11 50 28 AM


Screen Shot 2021-04-21 at 11 50 38 AM

@1Copenut 1Copenut added accessibility Issues related to accessibility vsa a11y-defect-3 Moderate accessibility issue that should be fixed in the next 1-3 sprints labels Apr 21, 2021
@joshkimux joshkimux added the Facilities Facilities products (VAMC, Vet Center, etc) label Apr 17, 2023
@davidmpickett davidmpickett added the VAMC CMS managed product owned by Facilities team label Apr 17, 2023
@xiongjaneg xiongjaneg added the UX label Aug 21, 2023
@laflannery laflannery added the VA.gov frontend CMS team practice area label Aug 22, 2023
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Labels
a11y-defect-3 Moderate accessibility issue that should be fixed in the next 1-3 sprints accessibility Issues related to accessibility Facilities Facilities products (VAMC, Vet Center, etc) sitewide UX VA.gov frontend CMS team practice area VAMC CMS managed product owned by Facilities team vsa
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