[TTY]: VAMC - Locations should have TTY: 711 links for deaf/hard-of-hearing users #20325
Labels
a11y-defect-3
Moderate accessibility issue that should be fixed in the next 1-3 sprints
accessibility
Issues related to accessibility
Facilities
Facilities products (VAMC, Vet Center, etc)
sitewide
UX
VA.gov frontend
CMS team practice area
VAMC
CMS managed product owned by Facilities team
vsa
User Story or Problem Statement
As a user who might want to make a Text Telephone (TTY) call, I would like to have that link available on the VAMC Location pages. If I don't have TTY set up on my smart phone, I would have to exit the VAMC location page to call 7-1-1.
Details
I've been working with Meli on the VA Mobile team to standardize TTY language and affordances. While doing some research into another application, I took a look at our VAMC pages. There's an opportunity to improve our views by adding TTY links, using our Telephone component for deaf/hard-of-hearing users. Screenshots attached below.
Addition from Michelle: We should also ensure that TTY numbers which are displayed inside service accordions or on other VAMC pages are treated accordingly (this might require a separate issue)
Acceptance Criteria
/locations
page using the<va-telephone>
component<va-telephone>
componentEnvironment
Proposed Solution (if known)
WCAG or Vendor Guidance (optional)
Screenshots or Trace Logs
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