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Flatpak installation crashes after few seconds #24250

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ahangarha opened this issue Jan 18, 2023 · 3 comments
Closed

Flatpak installation crashes after few seconds #24250

ahangarha opened this issue Jan 18, 2023 · 3 comments
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@ahangarha
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Steps to reproduce

  1. I install element (im.riot.riot) from flathub on my Ubuntu 22.10
  2. I log in without an issue and verify the session
  3. Now onwards, the app crashes without any particular pattern observed

Outcome

What did you expect?

The app to work normally

What happened instead?

This is the terminal log when I run the app from terminal:

LaunchProcess: failed to execvp:
xdg-settings
Gtk-Message: 15:46:25.875: Failed to load module "canberra-gtk-module"
Gtk-Message: 15:46:25.876: Failed to load module "canberra-gtk-module"
[3:0118/154625.895675:ERROR:bus.cc(399)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
[3:0118/154625.895733:ERROR:bus.cc(399)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
Starting auto update with base URL: https://packages.element.io/desktop/update/
Auto update not supported on this platform
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
Fetching translation json for locale: en_EN
Changing application language to en-us,en,en
Fetching translation json for locale: en-us
Fetching translation json for locale: en
Fetching translation json for locale: en
Resetting the UI components after locale change
Resetting the UI components after locale change
Changing application language to en-us
Fetching translation json for locale: en-us
Resetting the UI components after locale change
[44:0118/154627.665584:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!



[53:0118/154638.621840:ERROR:broker_posix.cc(40)] Recvmsg error: Connection reset by peer (104)
/app/bin/element: line 10:     3 Trace/breakpoint trap   (core dumped) env TMPDIR="$XDG_RUNTIME_DIR/app/${FLATPAK_ID:-im.riot.Riot}" zypak-wrapper /app/Element/element-desktop $FLAGS "$@"

Operating system

Ubuntu 22.10

Application version

1.11.17

How did you install the app?

https://flathub.org/apps/details/im.riot.Riot

Homeserver

matrix.org

Will you send logs?

No

@ahangarha
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This might be relevant in some way: I am doing this from Iran. Ensure this might be because of either some internet filtering from the Iranian government (though I can use the app without any issue on my phone and even in those few seconds after launching the app, I can see my messages) or because of some filtering from the servers against Iranian IPs. Even in such cases, we shouldn't experience crashes.

Again, this is just a side note which might be helpful for debugging.

@t3chguy
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t3chguy commented Jan 18, 2023

The flatpak is community maintained, please file issues at https://github.com/flathub/im.riot.Riot/

@t3chguy t3chguy closed this as completed Jan 18, 2023
@ahangarha
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ahangarha commented Jan 24, 2023

I have opened an issue on the mentioned repo above. I think it is worth looking at this comment.

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