diff --git a/django_app/redbox_app/redbox_core/models.py b/django_app/redbox_app/redbox_core/models.py
index 712f8455e..3d0f9295a 100644
--- a/django_app/redbox_app/redbox_core/models.py
+++ b/django_app/redbox_app/redbox_core/models.py
@@ -222,7 +222,10 @@ def url(self) -> URL | None:
     @property
     def name(self) -> str:
         # User-facing name
-        return self.original_file_name or self.original_file.name
+        try:
+            return self.original_file_name or self.original_file.name
+        except ValueError as e:
+            logger.exception("attempt to access non-existent file %s", self.pk, exc_info=e)
 
     @property
     def unique_name(self) -> str: