Common issues

Issues on staging/test sites

There have been multiple people with issues when they copy their site to a staging or test location.

• WooCommerce Subscriptions: all payments are on Manual Renewal, see FAQ 1
• Statuses after payment not updates because production site is set to https, staging site is not and https>http redirect "blocks" the Mollie Webhook communication
• Mollie payments don't work on a localhost installation because the Webhook URL is not accepted by the Mollie API

Status not updated on GoDaddy servers

If you are on a GoDaddy server and the payment status is not updated:

• enable WP Debug
• Place a new order
• Wait 5 minutes and check the debug log

If you see errors like this:

• Fatal error: Call to undefined method APCu_Object_Cache::incr2()
• Fatal error: Call to undefined method Redis_Object_Cache::incr2()

You are experiencing a known issue n GoDaddy servers. to fix this (via FTP) go to /wp-content/object-cache.php and rename that to /wp-content/object-cache-old.php. Also let GoDaddy know you are experiencing this issue and refer to the below link.

Source