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Items stuck in workflow_actions #2702

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simholt opened this issue Dec 20, 2024 · 2 comments
Open

Items stuck in workflow_actions #2702

simholt opened this issue Dec 20, 2024 · 2 comments

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@simholt
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simholt commented Dec 20, 2024

Descriptive summary

As of today, items getting stuck in approval process.

Expected behavior

Click approved --> item moves to Deposited, as advertised on show page and all other pages.

Actual behavior

I leave a note and click approve and get a white screen with the item stuck in a workflow_actions URL:
Example: https://ir.library.oregonstate.edu/concern/workflow_actions/3n204740q?locale=en

And then it appears the item is approved — listed as Deposited — but it still shows as Under Review when filtering on the Works page:

Screenshot 2024-12-20 at 10 20 14 AM

HOWEVER, it is not listed on the Review Queue page -- that's all correct.

Steps to reproduce the behavior

  1. Approve item
  2. Get white page
@lamtu1
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lamtu1 commented Jan 10, 2025

@simholt I found a way to update these to become active in their state on being deposited and I tested on staging & local and this method works, so I'm going in to update these four works and after that you can review it and close this ticket. I think it is a problem with a sometime thing with workflow, since it is only affecting these 4 works, I'm just going to update them manually and if the problem persist down the future, I think we would have to look into it more when it arise.

I will put their ids here for you to check them later when I give an all clear sign: tm70n461m, s4655r26x, 3n204740q, hd76s8286

@simholt
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simholt commented Jan 10, 2025

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