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Blank Email Address in 'emails' table #18

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deeprivu12 opened this issue Jun 4, 2021 · 1 comment
Open

Blank Email Address in 'emails' table #18

deeprivu12 opened this issue Jun 4, 2021 · 1 comment

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@deeprivu12
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deeprivu12 commented Jun 4, 2021

Hello, fellow users: In the emails table, it is found that the column email_address is blank. When Yotpo support is contacted, they mentioned it is showing up in their system. However, using this connection, this data is not received.

From Yotpo Support team: "All orders received and review requests email that will be sent out to your customers will require an email address. Basically, if an order doesn't have an email, the order/purchase will not be received. I've also checked our database and I can see that all email sent out on your account has user email info in it."

@sgandhi1311
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sgandhi1311 commented Jul 18, 2022

@deeprivu12 Can you please confirm if the issue is resolved?

Because I see in schema - email, the email_address is present with type as string and secondly it is marked as an automatic field within the catalog.json, which means every time email table is selected for extraction the email_address field should be present.

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