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PayPal Gateway - Woocommerce Bookings error (3382) #2418

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emmabowyer opened this issue Jul 15, 2024 · 3 comments
Open

PayPal Gateway - Woocommerce Bookings error (3382) #2418

emmabowyer opened this issue Jul 15, 2024 · 3 comments
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bug Something isn't working woo-compatibility Issues relating to official WooCommerce plugins

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@emmabowyer
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I have an issue using the PayPal Gateway with the WooCommerce Deposits plugin. Seems I get this error: CANNOT_BE_NEGATIVE Must be greater than or equal to 0. If the currency supports decimals, only two decimal place precision is supported.
When trying to check out just paying the deposit of an item rather than the full amount.
This is the website in question: https://audacitymarine.com.au/product/day-fishing-charter/

Any ideas?
Thank you :)

@InpsydeNiklas InpsydeNiklas added bug Something isn't working woo-compatibility Issues relating to official WooCommerce plugins labels Jul 16, 2024
@InpsydeNiklas InpsydeNiklas changed the title PayPal Gateway - Woocommerce Bookings error PayPal Gateway - Woocommerce Bookings error (3382) Jul 16, 2024
@InpsydeNiklas
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Hello @emmabowyer, in the Standard Payments tab of the PayPal Payments settings, please check the box next to Require final confirmation on checkout setting:
image
The feature to skip the checkout page for express payments is not yet compatible with the WooCommerce Bookings plugin, but our team is working on it for a future update.

@emmabowyer
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Hi @InpsydeNiklas, Thanks for your reply :)
Yeah I do already have that selected. I'll attach screenshot of my settings.
screencapture-audacitymarine-au-wp-admin-admin-php-2024-07-17-10_10_42
So Im still unsure whats happening and still getting the same error

@InpsydeNiklas
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Hello @emmabowyer, could you please contact our support team from here?: https://woocommerce.com/document/woocommerce-paypal-payments/#get-help
Please include a link to this GitHub issue, and our team can share a plugin version that may resolve this issue for you. Thank you!

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Labels
bug Something isn't working woo-compatibility Issues relating to official WooCommerce plugins
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