Design Meeting 2020 03 27

27MAR2020 Design Meeting [Impromptu Brain Dump]

In Attendance

• Miles
• Linc
• Sarah Joo
• Courtney Beadel

Summary

Focus efforts on stripped down version of Hurricane Sandy app iteration for Skateboard version of Resilience App. Get deliverables to devs.

• Organizers/Aid workers' overwhelming response: we need to get food to people.
• Real world use case: Feed L.A.

Current Issues on the Ground

• Some individuals (e.g. elderly) don't realize that grocery delivery costs money, which leaves the deliverer having to cover the cost.
• Some individuals have relied on restuarants (e.g. Jack-in-the-Box) for all of their meals and are unable to currently feed themselves w/ those services shutting down.
• Farmers Markets have been cancelled, leaving farmers with excess food and customers with no food.
• Pay is difficult—some people can't afford food, especially with loss of job.
• Iterative delivery: service not a one-off

Four Types of Users (Linc)

1. Customer: Sign-up through app (OR) added to app through aid/organizer
2. Deliverer (Doer)
3. Payer (Donation)
4. Farmer -> 2nd or later iteration?

Deliverer could potentially be payer. Other double-ups?

Food Notes

• Pre-bundled boxes vs. custom grocery lists
• Grocery list: checkbox for "I'm okay if I don't get exactly what's on the list"

Identified Tasks

1. Conceptualization: what does an organizer user flow look like? Future iterations?
2. Skateboard: get the skateboard version ready to go.

Deliverables

• Food flow diagram/flow chart (use case)
• Simplified Hurricane Sandy for skateboard iteration—focus on task completion only.
• Visual app functionality reduction (get what it does in one glance)

Other Notes

• Miles will look into preferred organizer workflows re: organizer dashboard (mobile vs. desktop)
• Differences between the Doer (mission-centric) and Organizer (dashboard) views
• Dispatch (e.g. Taxi) vs. Auto-dispatch (e.g. Uber) concept and how that relates to MutualAid.World