Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Update the steps to generate a log file in freezing-behavior.md #1241

Merged
merged 5 commits into from
Jul 9, 2024
Merged

Update the steps to generate a log file in freezing-behavior.md #1241

Changes from all commits
Commits
Show all changes
5 commits
Select commit Hold shift + click to select a range
20bd775
Update the steps to generate a log file in freezing-behavior.md
ws909 Jul 6, 2024
40324fb
Update freezing-behavior.md
ws909 Jul 8, 2024
be05bbe
Update freezing-behavior.md
ahoneybun Jul 9, 2024
26a5051
Update freezing-behavior.md
ahoneybun Jul 9, 2024
1d33834
Update freezing-behavior.md
ahoneybun Jul 9, 2024
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
6 changes: 5 additions & 1 deletion content/freezing-behavior.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -91,4 +91,8 @@ sudo nvme smart-log /dev/nvme0n1

## Collect Logs

The System76 Driver has the ability to generate a robust log file. To run the driver, access your Activities menu in the top left of your Desktop, type System76 and select the System76 driver. After opening the application, click the button in the bottom right to Create Log Files, then a log file will populate in your home folder. Please attach the log file in a reply to this ticket. If you are having any issues you can refer to this [article](/articles/log-files).
If you are using Pop!\_OS, the Settings application has the ability to generate a robust log file. To generate a log file, open the Settings application, select the "Support" section, and click on the button named "Create Log Files". After you type your password into the prompt that appears, a log file will be generated in your home folder.

If you are on a System76 computer _not_ running Pop!\_OS, use the System76 Driver to generate the log file. If the driver is not already installed, follow the steps in [this article to install it](https://support.system76.com/articles/system76-driver) before proceeding. To run the driver, access your Activities menu in the top left of your Desktop, type System76 and select the System76 driver. After opening the application, click the button in the bottom right to Create Log Files, then a log file will populate in your home folder.

Please attach the log file in a reply to this ticket. If you are having any issues, you can refer to this [article](/articles/log-files).
Loading